by Michael Nocerino, 451 Alliance

Consumers can scarcely go to a commercial break without seeing a 5G commercial, either from service providers like T-Mobile and Verizon, or smartphone manufacturers like Apple and Samsung. With the constant bombardment, one would think everyone within earshot would know what 5G is and how it will benefit them.

Well, the 451 Alliance’s Q2 2021 connected customer survey on fifth-generation (5G) wireless networks begs to differ. The results indicate that while overall awareness of 5G has improved compared to the previous survey, understanding of its potential positive impact has stagnated.

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