by Michael Nocerino, 451 Alliance

Throughout the past year, 451 Research has documented the increasing pressure on consumer-facing businesses to embrace new technologies that allow them to provide more robust services to their customers. In addition to these changes, the broader communities are also putting pressure on companies to be more environmentally and socially conscious.

In the business world, these initiatives are called ESG – environmental, social and governance – and are treated as mandates for companies to actively address everything from climate change to diversity/inclusion to data privacy/protection.

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